HM-Hair

Policy

WE CAN’T WAIT FOR YOU TO WEAR HM-HAIR, HOWEVER PLEASE EXPECT DELAY DURING SALE PERIODS.

FOLLOWING ARE THE TERMS AND CONDITIONS THAT CONSTITUTE OUR SHIPPING POLICY.

DOMESTIC SHIPPING POLICY

ALL ORDERS ARE PROCESSED WITHIN 10 -15 BUSINESS DAYS. ONCE ORDERS ARE PROCESSED SHIPPING CAN TAKE BETWEEN 5-7 BUSINESS DAYS. ORDERS ARE NOT SHIPPED OR DELIVERED ON WEEKENDS OR HOLIDAYS. IF WE ARE EXPERIENCING A HIGH VOLUME OF ORDERS, SHIPMENTS MAY BE DELAYED BY A FEW DAYS.

PLEASE ALLOW ADDITIONAL DAYS IN TRANSIT FOR DELIVERY. IF THERE WILL BE A SIGNIFICANT DELAY IN SHIPMENT OF YOUR ORDER, WE WILL CONTACT YOU VIA EMAIL OR TELEPHONE.

INTERNATIONAL SHIPPING POLICY

ALL ORDERS ARE PROCESSED WITHIN 15 -20 BUSINESS DAYS. ONCE ORDERS ARE PROCESSED SHIPPING CAN TAKE BETWEEN 10-15  BUSINESS DAYS. ORDERS ARE NOT SHIPPED OR DELIVERED ON WEEKENDS OR HOLIDAYS. IF WE ARE EXPERIENCING A HIGH VOLUME OF ORDERS, SHIPMENTS MAY BE DELAYED BY A FEW DAYS.

REFUND POLICY

IF YOU ARE UNHAPPY WITH THE PURCHASE WE ARE TRULY SORRY, HOWEVER WE DO NOT OFFER REFUNDS OR EXCHANGE ON PURCHASES MADE AT HM-HAIR. 

IF THERE IS AN ISSUE WITH YOUR ORDER, PLEASE CONTACT US AT HELLO@HM-HAIR.COM AND WE WILL TRY OUR HARDEST TO SOLVE THE SITUATION. HOWEVER NO REFUND WILL BE GIVEN.