HM-Hair

FAQ's

 

Do you ship worldwide?

Yes, we ship worldwide, including the US & Canada 

I ordered my item and I would like to cancel it?

We at HM-HAIR understand that you may change your mind after placing an order. We are unable to cancel an order if it has already been processed and this can happen very quickly after you order and we may not be able to capture it. 

When do I receive my tracking details?

Every customer receives their tracking details and order fulfilment at any time during the delivery period above

Can I buy hair and book an appointment with you?

Yes, However please wait about 7-10 working days before booking your appointment to ensure your hair arrives. To book please go to ‘book with me’ and click HM-HAIR wig unit to receive a discount.

What is Virgin hair?

Our virgin hair is high quality 100% human hair, and comes in natural black and is hair that has been specially hand selected and sourced from the country of origin, chemical free and unprocessed. 

How many bundles do I need?

This is highly dependent on the look you are going for. 

For hair 18″ and under we recommend 3 bundles, for longer lengths, 4 bundles gives the best look. 

How can I make the most of the hair?

Washing and conditioning every 1-2 weeks, using a heat protector before applying heat, applying a tiny amount of serum occasionally (do not overload!)